http://jobs.josbank.com/feeds/Queenstown-MD-customer-service-jobs/ Custom RSS Feed for Queenstown-MD-customer-service-jobs Fri, 24 May 2013 17:04:23 GMT en-us http://jobs.josbank.com/feeds/Queenstown-MD-customer-service-jobs/ 720
- Understanding merchandise features, marking and fitting techniques and fashion trends, in a courteous and enthusiastic manner, they determine what type of garments are desired and advise customers about prevailing styles, new/add-on items and appropriateness of garments for particular occasions. Sales Associates are hourly-paid and are expected to provide world-class customer service. If a career as a Sales Associate interests you, this job involves the following qualifications and essential functions:

- Ability to complete daily assignments.
- Ability to meet deadlines with accuracy and demonstrate a sense of urgency.
- Ability to interact and communicate with customers in person and on the phone; interact and communicate with co-workers and supervisors in a team environment; sales, stock and housekeeping.
- Ability to continuously stand and walk.
- Ability to frequent lift up to 25 lbs and occasionally carry up to 50 lbs.
- Ability to coordinate customer wardrobe selections involving a wide range of colors and patterns.
- Ability to measure customers’ necks, arms, chests and or waist for proper fit.
- Ability to frequently use hands and fingers, and to occasionally reach overhead.
- Ability to occasionally climb ladder and/or step stool.
- Ability to work scheduled shift which will include nights, week-ends and holidays.
- Ability to read, write and perform basic math.
- Ability to dress in conservative business attire without any tattoos and/or body piercings evident.

The above information has been designed to indicate the general nature and level of work performed by the Sales Associate. This list is not intended to be comprehensive and may vary from store to store; additional details may be provided upon request.

Store Location: 189 Outlet Center Drive, Queenstown, MD, USA
Category: Retail Sales]]>Wed, 01 May 2013 02:59:00 GMThttp://jobs.josbank.com/job/Queenstown-Sales-Associate-Non-Commissioned-Job-TBA-MD-21658/1060115/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.josbank.com/job/Queenstown-Sales-Associate-Non-Commissioned-Job-TBA-MD-21658/1060115/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Open and/or close their stores.
- Supervise staff and enforce compliance with company policy and procedure.
- Demonstrate how to lead customers through the sales process of selecting, coordinating and purchasing traditional business and casual clothing and accessory options designed for the upscale professional man.
- Instruct their staff on merchandise features including new/add-on items, marking and fitting techniques, fashion trends, determining what type of garments are desired, and appropriateness of garments for particular occasions.
- Utilize company resources to generate traffic to maintain customer contact and to build their stores’ book of business. Store Managers receive base salaries and are bonus eligible based on their success in reaching store performance goals, generating sales growth by building customer relationships, and providing world-class customer service.If a career as a Store Manager in a JoS A. Bank Airport or Factory Store interests you, this job involves the following qualifications and essential functions, so you must be able to:

- Provide leadership through example; meet store sales goals; identify work to be done; prioritize and delegate to complete daily assignments; reach personal sales performance goals.
- Meet deadlines with accuracy and demonstrate a sense of urgency.
- Interact and communicate effectively with customers in person and on the phone; interact and communicate appropriately with co-workers and supervisors in a team environment; sales, stock and housekeeping.
- Stand and walk continuously.
- Lift up to 25 lbs and occasionally carry up to 50 lbs.
- Coordinate customer wardrobe selections involving a wide range of colors and patterns.
- Measure customers’ necks, arms, chests and or waist for proper fit.
- Frequently use hands and fingers and to occasionally reach overhead.
- Occasionally climb ladder and/or step stool.
- Work scheduled shift which will include nights, week-ends and holidays.
- Read, write and perform basic math.
- Dress in conservative business attire without any tattoos and/or body piercings evident.

The above information has been designed to indicate the general nature and level of work performed by the Store Manager – Airport or Factory Store. This list is not intended to be comprehensive and may vary from store to store. Additional details may be provided upon request.

Store Location: 189 Outlet Center Drive, Queenstown, MD, USA
Category: Retail Management]]>Wed, 01 May 2013 03:00:00 GMThttp://jobs.josbank.com/job/Queenstown-Store-Manager-AirportFactory-Store-Job-TBA-MD-21658/1062434/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.josbank.com/job/Queenstown-Store-Manager-AirportFactory-Store-Job-TBA-MD-21658/1062434/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Keyholders lead their customers through the sales process of selecting, coordinating and purchasing traditional business and casual clothing and accessory options designed for the upscale professional man. 

Keyholders are responsible for:

- Understanding merchandise features, marking and fitting techniques and fashion trends, in a courteous and enthusiastic manner, they determine what type of garments are desired and advise customers about prevailing styles, new/add-on items and appropriateness of garments for particular occasions.
- Acting as manager-on-duty when Store Manager is not on premises.
- Opening and/or closing the store.
- Ensuring that their stores are run in accordance with company policies and applicable laws, training and coaching associates on selling techniques, supervising staff and assisting customers with issue resolution.

Keyholders are hourly-paid and bonus eligible and are rewarded for generating sales growth by building customer relationships, providing world-class customer service and assisting in the management of their stores. 

If a career as an Keyholder interests you, this job involves the following qualifications and essential functions:

- Ability to provide leadership through example; set performance examples; identify work to be done; prioritize and complete daily assignments and reach personal sales performance goals; share responsibility for meeting store sales goals.
- Ability to meet deadlines with accuracy and demonstrate a sense of urgency.
- Ability to interact and communicate with customers in person and on the phone; interact and communicate with co-workers and supervisors in a team environment; sales, stock and housekeeping.
- Ability to continuously stand and walk.
- Ability to frequent lift up to 25 lbs and occasionally carry up to 50 lbs.
- Ability to coordinate customer wardrobe selections involving a wide range of colors and patterns.
- Ability to measure customers’ necks, arms, chests and or waist for proper fit.
- Ability to frequently use hands and fingers, and to occasionally reach overhead.
- Ability to occasionally climb ladder and/or step stool.
- Ability to work scheduled shift which will include nights, week-ends and holidays.
- Ability to read, write and perform basic math.
- Ability to dress in conservative business attire without any tattoos and/or body piercings evident.

The above information has been designed to indicate the general nature and level of work performed by the Keyholder. This list is not intended to be comprehensive and may vary from store to store; additional details may be provided upon request.

Store Location: 189 Outlet Center Drive, Queenstown, MD, USA
Category: Retail Sales]]>Wed, 01 May 2013 02:59:00 GMThttp://jobs.josbank.com/job/Queenstown-Keyholder-AirportFactory-Store-Job-TBA-MD-21658/1061984/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.josbank.com/job/Queenstown-Keyholder-AirportFactory-Store-Job-TBA-MD-21658/1061984/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Tailors are responsible for:

- Performing customer fittings by determining the needs of the garment on the customer and taking note of customer requests.
- Using industry standard methods to chalk the garments to indicate the alterations to be made.
- Completing the alteration card.
- Performing all alterations on garments fitted to customer, brought in for alteration, or stock that requires repairs and maintenance, including spot removal.
- Pressing finished goods and removes chalk marks so that garments are ready to wear for the customer at pick-up.
- Completing alterations on a timely basis to insure delivery to customer by promise date.

If a career as a Tailor interests you, this job involves the following qualifications and essential functions: 

- Knowledge of industry-wide markings to indicate alterations needed.
- Knowledge of fabric limitations and standard tailoring concepts, procedures, and practices.
- Demonstrated ability to sew garments with needle and thread and by machine.
- Demonstrated ability to produce professional finished goods for upscale menswear garments.
- Ability to take measurements of customers’ neck, arm, chest, and waist to ensure proper measurements are taken.
- Ability to complete daily assignments, meet deadlines with accuracy, and demonstrate a sense of urgency.
- Ability to interact and communicate with customers, co-workers and supervisors.
- Ability to work scheduled shift which will include nights, weekends, and holidays.
- Ability to dress in conservative business attire without tattoos or body piercings evident.
- Ability to read and understand documents including safety rules, operating and maintenance instructions, and procedure manuals.
- Previous experience with tailoring equipment, such as: sewing machine, steam press, and iron.
- Ability to lift up to 10 lbs consistently.

The above information has been designed to indicate the general nature and level of work performed by a tailor. This list is not intended to be comprehensive and may vary from store to store. Additional details may be provided upon request.

 

Store Location: 189 Outlet Center Drive, Queenstown, MD, USA
Category: Tailoring & Alterations]]>Wed, 01 May 2013 02:59:00 GMThttp://jobs.josbank.com/job/Queenstown-Tailor-Job-TBA-MD-21658/1062187/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.josbank.com/job/Queenstown-Tailor-Job-TBA-MD-21658/1062187/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS